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Privacy Policy

Last Updated: June 3rd, 2019 

1. Introduction

We value the trust our users and customers place in us when they give us access to their personal data. This Privacy Policy describes how we work to maintain that trust and protect that information. In particular, this Privacy Policy details our collection, use and disclosure of personal and non-personal data you give to us when you access or use our online and/or mobile services and websites, and software provided by us on or in connection with such services or websites (collectively, the “Site”). 

1.1 Personal Data and Non-Personal Data

Personal data (“Personal Data”) refers to any information that identifies you as a specific individual, and non-personal data (“Non-Personal Data”) refers to any information that does not identify you as a specific individual. Please note that at all times we will adhere to the applicable statutory definition in determining what is and is not Personal Data for the purposes of this Privacy Policy. Where this Privacy Policy refers to “information” or “your information” this may include both Personal and Non-Personal Data.

1.2 The Scope of our Privacy Policy

This Privacy Policy covers only data that we collect through the Site, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which the Site links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy. Occasionally, we may refer to this Privacy Policy in notices on the Site, including special purpose web pages, mobile applications, or other resources, for example, if we invite you to submit ideas to improve the Site. This Privacy Policy applies to information collected by us through such special purpose resources, as modified in the particular notice (e.g., with respect to the types of data collected or our uses or disclosures of such information). We may amend this Privacy Policy at any time.

1.3 Changes to the Privacy Policy

Please review the “Last Updated” legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using the Site or providing information to us following such changes, you will have accepted the amended Privacy Policy. If we are going to use Personal Data collected through the Site in a manner materially different from that stated at the time of collection, then we will notify users via email and/or by posting a notice on our Site for 30 days prior to such use or by other means as required by law.

2. Information Collected

You provide different types of information in order for us to provide our services, products and features to you.

2.1 Information you provide to us

– Through your activity on the site In addition, as part of the standard operation of the Site, we may collect and analyze information from your computer or mobile device and actions taken on the Site, including, but not limited to,  your activity time on the Site and each page, page views, clicks, taps, session activity, browser type, operating system, type of device, MAC address, IP address and the domain name from which you accessed the Site.

2.2 Any other Personal Data we may receive from third parties

Any Personal Data that we may obtain from other third-party sources will be processed by us in accordance with this Privacy Policy and all applicable laws. We may collect or use information about you from publicly-available websites . You will have the opportunity to claim or request removal of the information. However we cannot guarantee that we will not later collect from publicly-available websites other information that pertains to you.

2.3 Storage of your information

We shall retain users’ Personal Data to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which they are processed. In particular, we shall not retain Personal Data for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy. We may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, email address, or post code. The collection of this data is solely used in accordance with the purposes outlined in sections 4, 5 and 9 of this Privacy Policy, to the extent applicable. We may also store the information detailed in this section 2 of the Privacy Policy on the equipment or the equipment of third parties that we have a relationship with. Such storage services will be governed by appropriate protections, as required by applicable rules.

2.4 What Personal Data is required

We will indicate to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.

2.5 The legal basis on which we collects your Personal Data

We collect and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved. More information is provided on this below:

– Performance of a contract Most of the Personal Data processed by us is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement.  

– Legitimate Interest A second ground relied upon by us for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by us. Such legitimate interests will include where we send you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. We will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.

– Compliance with a Legal Obligation A third ground relied upon for certain types of processing is that it is necessary in order to allow us to comply with a legal obligation. An example of this would be where we are required to retain business records for fixed periods of time in order to comply with local legal requirements.

– Consent Finally, in certain limited situations, we rely on your consent in order to process your Personal Data. Where we require your consent in order to collect and process certain Personal Data, we seek your consent at the time of provision, and such processing will only be performed where consent is secured.

3. Limitation of use or disclosure of Personal Data 

The Site is not for use by anyone under the age of 18. To use the Site you agree that you must be the minimum age or older.

4. Purposes, uses and disclosures of Information

We may use any information collected pursuant to this Privacy Policy, including Personal Data, for the purposes set forth in this sections 4, 5 and 9 of this Privacy Policy, to the extent applicable. In order to do this we use your Personal Data to: 

1) to measure and improve any services, products and features; and

2) to protect our users and provide them with customer support.

More detail on these purposes, uses and disclosures of your information is set out below.

4.1 Send you messages and other promotional materials

If and to the extent permitted by applicable law, we may use your contact information to (i) send you messages; and (ii) send you information about us, including promotional materials. We may use third-party partners to perform these activities on our behalf.

4.2 Your contact information

When you give us your contact information (such as your name and email address) and other forms of Personal and Non-Personal Data, you agree that we may utilize this information for the purposes outlined in sections 4, 5 and 9, to the extent applicable. In particular, you agree that we may, as part of communicating with you, or initiating communication with you on behalf of a third party, via such means as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to us or that we may otherwise obtain from third-party resources. We reserve the right to charge third parties a fee for accessing your information, including Personal Data, as part of our services. At your direction, we may also share your Personal Data with selected agencies if you choose to contact them. 

4.3 Preventing Fraud and Spam

We may also use information collected pursuant to this Privacy Policy to help diagnose problems with the Site and our services, to prevent potentially fraudulent or illegal activities, and to protect individuals from other activities that may be detrimental to you or others. We may investigate and disclose information from or about you or your use of the Site if we have a good faith belief that such investigation or disclosure

(a) is reasonably necessary to comply with legal process (including subpoenas, search warrants, court orders) and law enforcement instructions and orders;

(b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the use of the Site; or

(c) may protect our rights, reputation, property, safety, or that of the public; or

(d) as necessary to meet national security requirements.

We may use a variety of methods to detect and address anomalous activity and screen content to prevent abuse such as Spam or Fraud. However, such detection methods are not perfect and false positives may occur. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.

4.4 Transfer of Information to Third Parties

– Transfers to Service Providers and Vendors We may use third parties to perform services in connection with our operations, to improve the Site and our services, products and features, and to protect our users. These third parties may include (but are not limited to) service providers and vendors. We may also transfer your Personal Data in limited situations to certain third-party vendors that assist us with protecting our users and maintaining the quality of our services, products and features provided to those users. 

– Transfers to Cloud Service Providers Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

– Transfers of Publicly Available Information When users post content in a manner that is intended to make that content publicly available and searchable by individuals, we reserve the right to aggregate and share that information with third parties. We also reserve the right to share information aggregated from public sources in this capacity.

– Third-Party Sites You link to from our Site. You may also use certain third-party sites or services that you link to from our Site. In such cases, all information you provide to a third party is provided to that third party and not to us, and is subject to the third-party’s privacy policy and terms of service. Please see section 8 of this Privacy Policy titled Links to Third-Party Sites for more information.

5. Additional uses and disclosures of Non-Personal Data

In addition to the other uses and disclosures of information set forth in this Privacy Policy, and notwithstanding anything in this Privacy Policy to the contrary, we may use and disclosure, for any purpose, any Non-Personal Data, except where we are required to do otherwise under applicable law. If we combine any Non-Personal Data with Personal Data, then we will only use and disclose such combined information for the purposes described in sections 4 and 9 of this Privacy Policy while it is so combined.

6. Security

We seek to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Data under our control. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. Therefore, while we strive to protect your information, we cannot guarantee its security. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.

7. Cookies

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We use these at various locations throughout the Site in order to make the navigation process as seamless as possible.

8. Links to Third-Party Sites

The Site may make available links to other websites. When you click on such links, you may leave our Site. The Site may also make available Company Pages, which may contain information provided by third-party Employers.

WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY AGENCIES (INCLUDING ANY AGENCY THAT PROVIDES AN AGENCY PAGE), ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.

9. Acquisitions and Other Reorganizations

Information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any change of ownership or control in our business (whether by merger, sale, or otherwise), or any other reorganization or joint venture, or assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding), and any such information may be used by such third party in accordance with this Privacy Policy. Equally, information collected pursuant to this Privacy Policy, including Personal Data, may be disclosed to one or more third parties in connection with any acquisition or merger carried out by us of such third parties.

10. Exercising Your Rights With Respect to Your Personal Data

Our users that provide their Personal Data in the EU, and those that provide their Personal Data in any other jurisdictions that adopt laws affording equivalent protections to those in the EU, may avail of the rights detailed below.

10.1 The Right to Rectify Your Personal Data

You may make a formal request to have us rectify any inaccurate Personal Data on your behalf by sending an email to peter @ petergroom . com (removing the spaces) from the email address associated with your request.

10.2 The right to object to or restrict the processing of Your Personal Data

If you have any queries or complaints about how we process your Personal Data we encourage you to contact us via the sidebar Contact Us form on the Site. Alternatively, if you do not wish to do this you may make a formal request to object to, or restrict, processing of your Personal Data by us. In order to do so please send an email to peter @ petergroom . com (removing the spaces) from the email address associated with your account.

10.3 The rights of access to and portability of Your Personal Data

You may make a formal request to access your Personal Data held by us. In order to do so, please send an email to peter @ petergroom . com (removing the spaces) from the email address associated with your account, and paste the following sentence in your email: “I am requesting to access my personal data.” We will provide your Personal Data to you in a portable format to allow it to be transmitted to third parties.

10.4 The right to delete Your Personal Data

You may make a formal request delete your Personal Data held by us. In order to do so, please email to peter @ petergroom . com (removing the spaces) from the email address associated with your account, and paste the following sentence in your email: “I am requesting to delete my personal data.” Once your request has been confirmed, we will initiate the necessary steps to execute this exercise, including the deletion of your account.

10.5 Some limitations

Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of us confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by us and only imposed to the extent permitted by applicable law.

11. Do Not Track requests

We do not respond to the browser “Do Not Track” (DNT) signal if enabled by the user in their web browser.

12. Opting Out

If you no longer want to receive marketing materials from us based upon your Personal Data, going forward, you may opt out of receiving such marketing related messages by sending an email to peter @ petergroom . com (removing the spaces). Please note that we may still send other messages to you, such as administrative messages. We will comply with your request as soon as reasonably practicable, and in accordance with applicable laws.

 

How could Peter help?

As an IT consultant and technology advisor, Peter is often used for his significant digital/online transformation, troubleshooting, assessor, due diligence and turnaround experience, particularly if the word "impossible" has been used. With a reputation as a fixer, firefighter and troubleshooter, Peter takes on the most challenging of situations and brings to bear his extensive IT, digital & technology turnaround experience, coupled with his skills as a CEO and Board level advisor. 

Available to help on a full time, part time, ad hoc or fractional basis as necessary. Equally comfortable working onsite or remote, depending on the challenge.

Why not get in touch for a free, no obligation, completely "off the record" chat ...?

 

Specialties

Peter Groom has significant experience in delivering and scaling online/digital services, as well as system migrations and upgrades. Well versed in E-Commerce platforms, both off the shelf and bespoke and using public, private and hybrid clouds. Highly experienced in delivering business value as a technology consultant, IT assessor and digital advisor, where IT and technology are seen as an enabler (think of it as "Lego") and often in high pressure turnaround environments.

Delivers innovation by using proven technology in one sector and applying it to a business challenge in another sector. Has an excellent track record as an IT consultant, firefighter and fixer, of delivering "against the odds", initiatives whilst also bringing the organisation along on the journey. Extensive troubleshooting experience across many global markets, where his assessment and due diligence expertise prove essential, together with his CEO & Board level advisor skills. 

 

Contact Peter

Email Peter Groom, IT troubleshooter & digital consultant

 

Call Peter Groom, IT firefighter & online firefighter and fixer

+44 (0)7710 745360
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